Call Centre Operator
Singapore
$ 21600-24000
Job Description
. Handle incoming/outgoing calls from/to customers & drivers
. Logging orders/service requests into the system
. General admin duties
. Manage customer's feedback and complaints.
. Assist with Ad-hoc duties when assigned by Team Leader/Manager
Job Requirements
. Min 1 year working experience relevant and Proficiency in PC literate
. Min GCE O / DIPOLMA, A level are welcome
. Require to liaise and handle mandarin speaking customers and staffs
. Fast learner, pro-active and well organized personality
. Good team player and work independently with minimum supervisor.
Two Rotation shift:
. 5 days' work weeks from Monday to Sunday
. 2 days off based weekly roster (1 day on week day and 1 day on weekend)
. AM 8.00am - 5.00pm (Monday to Sunday)
. PM 11.30 am - 8.30 pm (Monday to Saturday) Sunday: 11.30 am to 7.30 pm
. Break times - 1 hour (lunch and tea all inclusive)
. Min 1 year working experience relevant and PC literate is a must
. ITE/Secondary or Poly
. A must to communicate and handle MANDARIN speaking customers and internal staff
. NO AGENT PLEASE
. Please submit full personal details information and working experiences
. All Applications submitted shall remain as private and confidential