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Singapore Ducktours Private Limited
singapore
Key Attributes: Customer Service Oriented, Fun Loving, People Person. Role Description: You will need to know the tour products well and deliver consistently good customer service at all times. Support customer queries over phone and email, promptly addressing inquiries, resolving issues, and ensuring customer satisfaction. Assist our Travel partne
Job Source: Singapore Ducktours Private LimitedSearch Index Pte. Ltd.
Singapore
Call Centre Office Hour / 5 Days Work Week (including weekends) CBD Responsibilities Handle inbound and outbound calls Attend to customers' enquiries via hotline and sometimes email Proper recording of conversation with customer in the call centre system Achieve individual and team KPI set by the management Maintain a positive and helpful approach
Job Source: Search Index Pte. Ltd.Search Index Pte. Ltd.
singapore
Call Centre Office Hour / 5 Days Work Week (including weekends) CBD Responsibilities Handle inbound and outbound calls Attend to customers' enquiries via hotline and sometimes email Proper recording of conversation with customer in the call centre system Achieve individual and team KPI set by the management Maintain a positive and helpful approach
Job Source: Search Index Pte. Ltd.Singapore Ducktours Private Limited
Singapore
Key Attributes: Customer Service Oriented, Fun Loving, People Person. Role Description: You will need to know the tour products well and deliver consistently good customer service at all times. Support customer queries over phone and email, promptly addressing inquiries, resolving issues, and ensuring customer satisfaction. Assist our Travel part
Job Source: Singapore Ducktours Private LimitedRapsys Technologies Pte. Ltd.
singapore
Job Description: As a Call Centre Officer, you will play a vital role in achieving our Customer Centre targets while ensuring the highest quality of service. Your responsibilities include: Meeting KPIs without compromising service quality. Ensuring accuracy and compliance in handling customer requests. Cross-selling the Bank's products and services
Job Source: Rapsys Technologies Pte. Ltd.Rapsys Technologies Pte. Ltd.
Singapore
Job Description: As a Call Centre Officer, you will play a vital role in achieving our Customer Centre targets while ensuring the highest quality of service. Your responsibilities include: Meeting KPIs without compromising service quality. Ensuring accuracy and compliance in handling customer requests. Cross-selling the Bank's products and services
Job Source: Rapsys Technologies Pte. Ltd.Tempserv Pte. Ltd.
Singapore
Responsibilities: Reports to the team lead and contact centre manager Assist in the documentation of operational procedures Respond promptly to and record details of customer enquiries Handle and resolve issues raised by customers and record details of actions taken Escalate requests and unresolved issues to management Requirement: Min O level educ
Job Source: Tempserv Pte. Ltd.GMP Technologies
singapore
Working environment Call-centre environment Requires to work on weekends Off day on public holidays Office Hour, 8.00am - 5.30pm Responsibilities Attend to enquiries via incoming calls and email Provide professional response when assisting customer's enquires Ensure conversation with customer is following the standard operation procedure Maintain p
Job Source: GMP TechnologiesSingapore
$ Not Mentioned
Job Description :
Description:
Location singapore Changi business park or Jurong.
Freshers can also apply
Job Description:
As a Call Centre Officer, you will play a vital role in achieving our Customer Centre targets while ensuring the highest quality of service. Your responsibilities include:
Meeting KPIs without compromising service quality.
Ensuring accuracy and compliance in handling customer requests.
Cross-selling the Bank's products and services.
Migrating customers to the Bank's digital platform.
Adhering to professional standards of behaviour and conduct.
Flexibility in work deployment to meet business needs.
Supporting Operations in resolving customer follow-ups and transactional requests.
Creating positive discussions in the social media community to support the brand.
Minimum Educational Level:
Diploma
Min Higher NITEC with relevant Banking CCTR experience of >=1 year can be considered as well
Important : As the role will require candidate to work shift
Call centre officer jobs in Singapore
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