ERP Application Consultant

We are seeking a proactive and customer-focused ERP Application Consultant to support the implementation, configuration and optimisation of ERP solutions. The role involves working closely with customers to understand business requirements, deliver system implementations, provide post-go-live support and recommend process improvements. The ideal candidate is technically competent, consultative in approach and confident in engaging stakeholders across different business functions.

Responsibilities

Understand Customer / Product Requirement directly from Customer Users, Consultants and/or Document (BRD /FRD).

Participate and Contribute in Solution / Product Design Sessions and Documentations

Perform Implementation (On-site and/or remotely)

Perform Customer Support (On-site and/or remotely)

Perform End User Training (On-site and/or remotely)

Create and maintain a positive customer relationship

Provide consultation to Customers / Key Users on business process improvements.

Requirements

Degree / Higher Diploma in Computer Science or equivalent

A minimum of Two years’ experience in a reputed ERP systemsimplementation and support is expected.

NetSuite ERP experience would be beneficial but is not essential.

Finance / Accounting, Supply Chain Management, Project & Service Management, Manufacturing, CRM & Support Management.

Excellent communication and presentation skills

Possess general knowledge on development and customization of software solutions.

Knowledge of project management methodologies would be an advantage.

Strong customer service skills and demonstrates ability to build professional relationships.

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