Senior information system engineer

Roles & Responsibilities

Job Scope

Perform daily monitoring, maintenance, and troubleshooting of backup jobs on platforms:

MS Active Directory

Exchange

Oracle

SQL Server

Windows

VMware

UNIX servers

Python / PowerShell Scripting Language

Manage and support Storage systems, including:

Vulnerability remediation

Capacity management

Configuration management

Provisioning and zoning of new servers using SAN switches

Analyze backup software performance to meet client needs

Monitor scheduled backups to ensure success or take remedial action for failures

Provide backup system data statistics to management

Perform regular Disaster Recovery (DR) test plans for backup data restoration and storage replication availability

Monitor storage usage and performance, and perform capacity planning for storage growth

Manage storage and backup changes through the change request process and provide status reports to relevant parties

Respond promptly to incidents, investigate, and provide temporary and/or permanent resolutions

Provide timely status updates to relevant parties regarding incidents

Monitor agreed service levels and document/maintain system configurations

Provide regular reporting to relevant parties

Ensure service levels meet requirements and propose/implement action plans as needed

Expected to work during off-peak hours (e.g., patching, upgrades)

Identify, research, and resolve technical problems

Operate effectively within set guidelines, policies, and procedures, executing instructions with minimal supervision

Provide 24x7 operations support

Who We Are Looking For

Degree/Diploma in Computer Information Systems or related field

Preferred knowledge in:

EMC Networker

EMC Data Domain

VEEAM

Proficient in storage and backup technologies

Python / PowerShell Scripting Language is a must

3 - 5 years of relevant working experience (preferably in Business Continuity Planning/Disaster Recovery)

Working knowledge of Veritas NetBackup, EMC ISILON, EMC VMAX, EMC POWERMAX (preferred but not mandatory)

Understanding of orchestration and automation methodologies in service provider environments