PERSOL Singapore Pte Ltd
Singapore / Global
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The Big Jobsite
Singapore / Global
Brief Summary
Join a dynamic team where your customer service skills will shine! This role offers the chance to make a meaningful impact on students and parents in a supportive and friendly environment.
Responsibilities
Manage all incoming calls, messages, and in-person inquiries. Assist students and parents with registration, scheduling make-up lessons, and addressing various requests. Coordinate with teachers regarding timetable adjustments and special requests. Facilitate payment processing through multiple methods, including cash, bank transfers, and digital platforms. Generate receipts, maintain payment documentation, and assist with monthly billing tasks. Ensure the reception and classrooms are clean and well-organized. Foster a warm, welcoming atmosphere for students and parents at the centre.
Requirements
Minimum qualification of GCE O-Level. Previous experience in customer service or administrative roles, ideally in an educational setting. Familiarity with WhatsApp, MS Office, and basic digital tools. Friendly, patient demeanor with the ability to interact effectively with parents and students. Flexibility to work on weekday evenings and/or weekends based on the centre's schedule.
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