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ITCAN Pte Limited

Singapore / Global

IT Admin

Job Description

End-User IT Resources

Monitoring of the desktops/laptops leasing schedule for various subscriptions;

Tracking of IT Equipment due for technology refresh;

Tracking of IT Equipment for incoming/outgoing officers;

Monitor and coordinate the deployment/collection of IT Equipment for incoming/outgoing officers;

Monitor leasing billing and verification.

WOG Services Administrative Support

Raising of Service Requests;

Monitor leasing billing and verification;

Monitor the software packaging and deployment status.

IT Asset Management

Manage the Configuration Management Database (CMDB);

Receipt of assets delivered;

Handover of assets to AFM for IT Resource provisioning;

Monitor the utilisation of hardware/software/licences;

Assist in assets disposal;

Asset Tagging.

General Support

Preparation, sending and uploading of advisories/announcements;

Administration of mailbox (handling of standard queries e.g. about tech refresh, printer, token replacement, etc);

Sourcing for small value purchase peripherals;

Testing of IT Services;

Physical Keys management;

Any other Ad-hoc duties when required.

Mobile Devices Support

Preparation of Mobile Devices;

GoMAX provisioning;

Apple/Google accounts creation;

GoMAX forms filling and submission;

Mobile OS upgrade and Software Installation/Uninstallation;

Monitor the various services billing and verification.

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