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IDC TECHNOLOGIES (SINGAPORE) PTE. LTD.

Singapore / Global

Desktop Engineer

Job Description

IDC is looking for Desktop Engineer for one of our Projects

This role focuses on endpoint support, scientific IT asset management and project coordination.

Key Responsibilities

Provide Level 2 support for Windows, Linux, macOS and iPad environments.

Support endpoint onboarding, offboarding, technology refresh, OS patching and upgrade activities.

Manage scientific IT hardware, software and software licensing throughout their lifecycle.

Maintain inventory records and ensure compliance with licensing and asset management requirements.

Participate in technology evaluations, Proof-of-Concepts (POCs) and endpoint-related projects.

Generate compliance, asset and operational reports while supporting continuous improvement initiatives.

Coordinate project activities with users, vendors and internal stakeholders to ensure successful delivery.

Preferred Experience

Desktop and endpoint support

Asset and licence management

Technology refresh projects

IT operations and service management

Endpoint deployment and lifecycle management

Common Requirements

Minimum 3 years of relevant desktop, endpoint support or IT operations experience.

Strong technical troubleshooting and problem-solving skills.

Experience supporting enterprise end-user computing environments.

Ability to work independently and collaboratively in a fast-paced environment.

Good communication and stakeholder management skills.

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