System Engineer

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 14,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

Job Description

As a System engineer, you will gather and analyze business and application requirements for infrastructure solutions. Support the design, installation, testing, and implementation of Windows systems. Manage changes through established processes, respond to incidents, and implement corrective and preventive measures. Monitor system performance, service levels, and ensure adherence to ITIL, ISO20000, and ISO27001 best practices.

What will you do?

Gather infrastructure requirements and perform analysis and design

Plan, design, install, test, and implement Windows systems as specified

Manage system changes through established change request process

Respond to incidents, investigate, and provide timely resolutions

Conduct root cause analysis and implement proactive measures

Monitor performance and availability of systems and take corrective actions

Monitor agreed service levels and document system configurations

Plan and implement business continuity measures including backup and disaster recovery

Provide technical advice on systems to customers and project teams

Ensure ICT system management aligns with ITIL, ISO20000, and ISO27001 standards

Support budget, resources, and schedules for system implementation activities

Apply facility management standards for consistent system operations

Evaluate business environment to support long-term strategy development

Advise on technology adoption considering business and technical requirements

Qualifications

The ideal candidate should be / possess:

At least 2 to 3 years of relevant IT Infrastructure experience.

Strong knowledge of Windows Server administration

Understanding of backup, restore, and disaster recovery practices

Familiarity with ITIL processes and ISO20000/ISO27001 standards

Degree or higher in Information Technology, Computer Science, or related discipline

Preferred Attributes

Strong problem-solving and analytical skills

Ability to work effectively with teams and stakeholders

Good communication and interpersonal skills

Self-motivated and eager to learn new technologies

Due to the project nature, only Singapore Citizens will be considered for this role.

Additional Information

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about

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