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HMR FOODS PTE. LTD.

Singapore / Global

MANAGEMENT TRAINEE

Job Description

Job Summary

Manage daily outlet operations to ensure cleanliness, staffing efficiency, and organization. Lead and motivate the team while promoting menu items, managing customer satisfaction, and maintaining food safety standards.

Responsibilities

Manage daily outlet operations to maintain cleanliness, staffing adequacy, and organized workflow

Promote new menu items and ongoing promotions to customers to increase sales and engagement

Deliver quality customer service by addressing needs and ensuring satisfaction throughout the customer experience

Handle customer complaints and feedback promptly to resolve issues and improve service quality

Prepare detailed reports on sales performance, expenses, and stock levels for operational review

Assign duties and plan staff rosters to optimize team productivity and coverage

Train, manage, and motivate staff to enhance skills, performance, and teamwork

Ensure compliance with hygiene and food safety standards to maintain consistent food and service quality

Monitor stock and supplies to prevent shortages and control inventory efficiently

Maintain good housekeeping standards to provide a clean and safe environment for staff and customers

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