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Search Network Pte. Ltd.
singapore
- Handle all call matters (calling and following up with existing patients and scheduling new appointments.) - Handle all new enquiry calls from public and converting them into our patients. Requirements - Prior experience in call centre environment - Ability to upsell services in a professional tone Requirements Qualification: A-Level, Dip
Job Source: Search Network Pte. Ltd.The Spa Holdings Private Limited
Singapore
Essential Duties & Responsibilities: . Manage the day to day email communication with customers and distributions . Provide quality customer service through reviewing, assessing and providing the response in a timely manner . Work with different business units to provide a one stop solution to the customers . Resolve feedback or issues raised by c
Job Source: The Spa Holdings Private LimitedConfidential
singapore
Hi Hope you are doing well We have urgent opening for you if you are looking for job and interested to apply for this position then share your updated resume asap Note: - Fresher can also apply Call Centre Officers / CCTR Officers (70 Headcounts) Our Customer Centre is a fully in-house contact centre with over 400 seats, serving our' Consumer Banki
Job Source: ConfidentialThe Spa Holdings Private Limited
singapore
Essential Duties & Responsibilities: . Manage the day to day email communication with customers and distributions . Provide quality customer service through reviewing, assessing and providing the response in a timely manner . Work with different business units to provide a one stop solution to the customers . Resolve feedback or issues raised by cu
Job Source: The Spa Holdings Private LimitedSearch Network Pte. Ltd.
singapore
· Handle all call matters (calling and following up with existing patients and scheduling new appointments.) · Handle all new enquiry calls from public and converting them into our patients. Requirements · Prior experience in call centre environment · Ability to upsell services in a professional tone Requirements Qualification: A-Le
Job Source: Search Network Pte. Ltd.Scientec Consulting Pte. Ltd.
Singapore
Job Description: We are seeking a dedicated and customer-focused individual to join our team as a Helpdesk Agent - Password Reset Specialist. In this role, you will be responsible for providing essential support to users who require assistance with password resets and basic account access issues. Your primary focus will be on delivering prompt and
Job Source: Scientec Consulting Pte. Ltd.Scientec Consulting Pte. Ltd.
singapore
Job Description: We are seeking a dedicated and customer-focused individual to join our team as a Helpdesk Agent - Password Reset Specialist. In this role, you will be responsible for providing essential support to users who require assistance with password resets and basic account access issues. Your primary focus will be on delivering prompt and
Job Source: Scientec Consulting Pte. Ltd.Resorts World At Sentosa Pte. Ltd.
Singapore
Responsibilities . Deliver excellent service and maximize guests' experience by understanding and meeting their expectations . Handle and process calls and emails from guests, and ensure that bookings and requests are processed accurately, timely, and efficiently to exceed service standards . Coordinate with internal departments to satisfy guests'
Job Source: Resorts World At Sentosa Pte. Ltd.Singapore
$ 2200-3700
Hi
Hope you are doing well
We have urgent opening for you if you are looking for job and interested to apply for this position then share your updated resume asap
Note: - Fresher can also apply
Call Centre Officers / CCTR Officers (70 Headcounts)
Our Customer Centre is a fully in-house contact centre with over 400 seats, serving our' Consumer Banking customers 24/7. We offer multi-channel service, including voice, email, chat, video teller machine, online messaging, and social media.
We have received industry recognitions for customer service excellence and innovation, with numerous wins in the CCAS (Contact Centre Association of Singapore) Regional Contact Centre Awards. Most notably, we won 6 Golds and 2 Silvers in the 'Best In-House Contact Centre (Above 100 seats)' category alone over the past 8 years of participation
Our Vision To be a World Class Customer Centre, delivering a RED and joyful digital banking experience for our customers and employees.
JD:
To consistently meet the Customer Centre targets set (KPIs) without compromising quality of service delivery
•To ensure accuracy and compliant for all customers' requests
•To successfully cross-buy the Bank's products and services
•To successfully migrate customers to Bank's digital platform by understanding customers' wants and needs
•To adhere to professional standards of behaviour& conduct in dealing with customers & fellow CSOs.
•Flexibility in work deployment when business needs arise
•Support and protect the our brand by creating positive discussions in the social media community and to ensure message consistency across the different online platforms
•Support Operations in managing and resolving requests related to customers' follow up and transactional request fulfilment. (Fulfilment Team) ensure message consistency across the different online platforms
Minimum Educational level :
1) Diploma & Degree holders
2) ITE NITEC holders with relevant Bank/ non-Bank experience of at least 2 years
Call Centre Executive jobs in Singapore
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
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You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.