Senior System Engineer IJF

Responsibility

To establish ITSM standards, processes and guidelines that are in line with industry standards and best practices

Provide technical leadership to team members and provide technical consultancy to customers on matters related to system performance, integration and configuration.

Assist project Service Delivery Manager on managing the day-to-day Operations management.

Analyze system performance and makes recommendations for optimization

Ensure that the production environment is highly available per the needs of the business and established Service Level Agreements.

Lead and establish Root Cause Analysis for all High Severity issues.

Work with multiple teams for successful resolution of issues and incidents

Review Incident Report

Participate in the upgrade/patching planning and execution of the Middleware software

Ensure adherence to applicable Change and Release Management processes.

Develop technical documentation and procedure on monitoring, performance.

Regular projects reporting update to SDM & any other duties as and when assigned

Lead problem determination on system errors or malfunctions, and works with the application team/supplier to identify, diagnose and rectify the problem.

Performs capacity study to analyze current resource utilization and estimates future requirements.

Monitoring system to ensure high availability and optimal performance

Update documentation of work

Requirements

Degree in any Information Technology degree or related sciences

Windows system administration background is required

8+ years of VMWare experience with good knowledge on HCI (Hyper Converged Infrastructure), SDDC, ESX, VCenter and Hyper-V

Familiarity with VMWare automation (VRA,VRO)

Hands-on knowledge in Shell, Perl, Python or PowerShell

Familiarity with automated security patch and vulnerabilities management.

Experience planning and setting up project environments across development, QA and production

Experience in software-defined infrastructure software stack

Experience in VActive Directory, Domain Controller, DNS, DHCP, DFS, Proxy and Firewall servers

VCP certification is a definite plus

AWS Certified

Familiarity with the Government Data Centre (GDC) on boarding process

Familiarity with the prevailing Singapore Government standards and policies on infrastructure design and governance

Qualified in ITIL or similar qualification in Service Management is preferred

Interested applicants, please Email , and look for

Jensen Fang Lifa

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