Application Engineers

The Applications Engineer II provides mid-level engineering expertise and support on the application of Starline products to specific projects and customers in the Singapore and Southeast region. The role is responsible for identifying and providing reliable solutions for all technical issues to assure complete customer satisfaction through all stages of the sales process. The role also establishes and maintains strong relationships throughout the sales cycle. Works under moderate supervision with limited problem-solving responsibility while working under defined guidelines.

Job Requirements

Maintain mid-level expertise of product knowledge and application.

Complete System Layouts; design layouts of busway systems based on customer drawings and input.

Create product technical documentation (catalog sheets, FAQ's, Tech Briefs, Reports, installation instructions, etc.)

Provide technical support to sales and to customers onsite or remotely (other regions as required) as required on topics including but not limited to product ratings, compliance with IEC and UL codes and Standards, safety, functionality, customization, troubleshooting, installation, and pricing.

Onsite troubleshooting and rework and Technical liaison to the sales team.

Collaboration with certification laboratories such as UL, Intertek (ETL), and international certification agencies.

Product testing towards certifications and ratings.

Education

BS in Electrical Engineering or Electrical Engineering Technology

Relevant electronics design experience, either in a professional or academic setting

Familiarity with Microsoft Office, related skills in technical writing and communication

Ability to travel up to 25% on a regular basis and 40% occasionally

Relevant internship/co-op experience preferred

Requirements

A minimum of 4 years of experience in the Electrical Engineering or Mechanical Engineering field.

Proficient with English language listening, speaking, reading, and writing skills.

Proficient with Microsoft Office

Proficient in technical writing and communication.

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