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Success Human Resource Centre Pte Ltd

Singapore / Global

Technical Support Engineer

Job Description

Monthly Salary:

$3,800 - $4,200 (depends on experience)

- Permanent

- $3,800 - $4,200 (depends on experience)

- South (near Labrador MRT station) (Shuttle service provided at Queenstown MRT)

- Mon to Fri: 8.30am – 5.30pm

Job Responsibilities

Provide pre-sales support / consultation, responding to customer support requests and queries in a timely and accurate manner

Diagnosing and troubleshooting software and hardware problems, and applying the best solutions to resolve technical issues

Providing technical assistance for queries and issues related to computer systems, software, and hardware

Creating technical documentation and manuals to assist other team members and users

Support on new product certifications and renewals

Provide support on company’s Warranty Entitlement and Claim system

Period

Permanent

Location

South (near Labrador MRT station) (Shuttle service provided at Queenstown MRT)

Mon to Fri: 8.30am – 5.30pm(need to start earlier than the rest)

$3,800 - $4,200 (depends on experience)

Job Requirements

Bachelor’s degree in Computer Science, IT, engineering or equivalent

Min. 3-5 years hands on experience.

Familiar with Microsoft Office applications.

Strong problem-solving and analytical abilities.

Proficiency in diagnosing hardware, software, and networking issues.

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