Associate Application Analyst (6 months)

Thomson Medical is in the midst of an exciting transformation, where new ways of working, systems and processes are re-shaping.

If you do not want to miss out this excitement and believe in our purpose in empowering life journeys by caring for generations of women, children and families, we invite you to apply for the following opportunity with us!

The Associate Application Analyst will be part of the Digital and Information Technology team to implement, maintain and support IT systems in use at Thomson Medical Centre.

The IT systems primarily include Electronic Medical Record System and other clinical related management systems.

He/She will work closely with hospital and clinical business stakeholders to ensure that IT systems meet the business operational needs.

RESPONSIBILITIES

Work closely with business stakeholders to understand their business operation process and requirements

Work with the team to propose appropriate IT solutions that can streamline and improve business operations

Provide 24x7 production support, and assist in troubleshoot and resolve daily IT systems issues reported within SLA, working closely with vendors, key stakeholders and cross-functional team members

Prepare and maintain IT Systems documentation such as functional specification, design specification, test specification, operation and user guide

Manage, perform and support User Acceptance Testing

Good conversational skills and ability to conduct end user training

Covers duties of fellow colleagues in their absence

Performs any other job-related duties as assigned

Demonstrates a strong work ethic, embracing the demands of tight deadlines and high expectations

Strives to meet project timelines and objectives with dedication and efficiency

REQUIREMENTS

Recognized Professional Certificate/Diploma/Advance/Higher/Graduate Diploma

Good knowledge in process and workflow mapping and analysis, and good troubleshooting skills

Prior experience in IT systems implementation, preferably EMR, clinic/lab/radiology related systems or onboarding to NEHR for clinical systems preferred

Good skills in MS Office software such as MS Excel, MS Powerpoint and other job-related applications

Prior experience in conducting training and providing onsite IT support to users will be beneficial

Proficient in written and spoken English

If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities

We regret to inform that only shortlisted candidates would be notified.

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