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karooooo management company pte. ltd.

Kallang / Global

Application Support Intern

  • Remote

Job Description

Responsibility

. Providing technical support to teams within the organization when required

. Resolve customers' enquiries or issues upon escalation from internal and external source, ensuring proper follow-up to the final closure.

. Maintaining and updating technical documents and procedures

. Identifying and resolving system issues

. Perform daily system monitoring, verifying integrity and availability of Cartrack's application

. Perform daily post installation/ QA validation

. Review systems and application logs for remote diagnostic of field devices

. Provide training and assistance to users of Cartrack application systems

. Provide on-site field support and installation

. Verify completion of scheduled jobs

. Internal IT support

Requirements:

. Excellent communication and interpersonal skills

. Hands-on and a positive attitude

. Technically independent with good initiative

. Strong analytical problem-solving skills with an out-of-box approach in providing solutions

. High level of efficiency, accuracy, and responsibility.

. Motivation and a strong desire to take on new challenges and learn as much as possible.

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