karooooo management company pte. ltd.
Kallang / Global
Application Support Intern
- Remote
Kallang / Global
Responsibility
. Providing technical support to teams within the organization when required
. Resolve customers' enquiries or issues upon escalation from internal and external source, ensuring proper follow-up to the final closure.
. Maintaining and updating technical documents and procedures
. Identifying and resolving system issues
. Perform daily system monitoring, verifying integrity and availability of Cartrack's application
. Perform daily post installation/ QA validation
. Review systems and application logs for remote diagnostic of field devices
. Provide training and assistance to users of Cartrack application systems
. Provide on-site field support and installation
. Verify completion of scheduled jobs
. Internal IT support
Requirements:
. Excellent communication and interpersonal skills
. Hands-on and a positive attitude
. Technically independent with good initiative
. Strong analytical problem-solving skills with an out-of-box approach in providing solutions
. High level of efficiency, accuracy, and responsibility.
. Motivation and a strong desire to take on new challenges and learn as much as possible.
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