KAROOOOO MANAGEMENT COMPANY PTE. LTD.

Singapore / Global

Application Support Intern

Remote

Job Summary

Work Settings:: Remote

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Job Description

Responsibility

Providing technical support to teams within the organization when required

Resolve customers’ enquiries or issues upon escalation from internal and external source, ensuring proper follow-up to the final closure.

Maintaining and updating technical documents and procedures

Identifying and resolving system issues

Perform daily system monitoring, verifying integrity and availability of Cartrack’s application

Perform daily post installation/ QA validation

Review systems and application logs for remote diagnostic of field devices

Provide training and assistance to users of Cartrack application systems

Provide on-site field support and installation

Verify completion of scheduled jobs

Internal IT support

Requirements

Excellent communication and interpersonal skills

Hands-on and a positive attitude

Technically independent with good initiative

Strong analytical problem-solving skills with an out-of-box approach in providing solutions

High level of efficiency, accuracy, and responsibility.

Motivation and a strong desire to take on new challenges and learn as much as possible.

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