HTC Global Services (India) Private Limited
Singapore / Global
Singapore / Global
Minimum 2 years of experience in IT operations, IT administration, service management, or infrastructure support.
Experience supporting Microsoft 365 and workplace technologies.
Experience working with vendors and managed service providers.
Familiarity with IT service management processes and tools.
Preferred Experience
Experience working within the Singapore Government ICT environment.
Familiarity with WOG ICT processes, governance, and support models.
Experience using Government ICT support portals such as:
ITSM Portal
SGMail Administration Portal
EUSS Portal
Experience supporting user provisioning, access management, email administration, and workplace technology services.
Key Competencies
IT Administration
Service Request Management
Vendor Coordination
Customer Service Excellence
Stakeholder Management
Problem Solving and Analytical Skills
Attention to Detail
Operational Governance and Compliance
Communication & Interpersonal Skills
Singapore / Global
Singapore / Global
Singapore / Global
Singapore / Global
Singapore / Global
Singapore / Global