Patch Tooling Data Automation Specialist - CMDB/Middleware

Role: Patch Tooling Data Automation Specialist

Job Level: 6 – 9 years of relevant experience (L3)

Duration: 12 Months

Description

We are seeking a skilled Patch Tooling Data Automation Specialist to join our team in SEA. The ideal candidate will have extensive experience in automation processes related to patch management and a solid understanding of CMDB and middleware technologies.

Responsibilities

Own tooling (incl UDMAs), data integration and workflow automation needed to support accelerated patching. This role converts approved operating requirements into reliable data, integrations, controls and workflow. The role does not run patch cycles, coordinate implementation bridges or own operational approval and escalation decisions.

Define and implement the data model linking CVE, product/version, hostname/CI, App Code, tier, patch version, CRQ, VRA and deployment outcome

Map and reconcile data from VulDB, CMDB/EAR, BigFix/TEM or native patch tools, approved scanners, Helix/JIRA and VRA records

Define mandatory data fields, matching keys, status definitions, duplicate handling, data-quality checks and lineage

Gather and document UOB requirements for patch tooling, workflow, evidence, exception handling, reconciliation and reporting

Maintain a prioritised backlog for BigFix/TEM, CMDB/EAR, Helix/JIRA, VMP (later), reporting and related integration improvements

Design and configure workflow for case creation, routing, ownership, deadlines, approvals, reminders, escalation, evidence collection and closure

Implement controls that prevent case closure when mandatory approval, VRA, validation or evidence is missing

Build or support repeatable reconciliation outputs, dashboards and alerts for patch scope, remediation, exceptions, overdue actions and evidence completeness

Coordinate technical build, UAT, defect resolution, production deployment, stabilisation and knowledge transfer with HCL and platform teams

Ensure automation retains human approval for material risk, production, deferment and exception decisions

Do not own daily patch-cycle coordination, implementation bridges, CRQ approval or App/Infra risk acceptance

Skills and Qualifications

6-9 years of experience in data automation or related fields.

Proficiency in scripting languages such as Python, PowerShell, or Bash.

Strong understanding of Configuration Management Database (CMDB) concepts and middleware technologies.

Experience with automation tools and frameworks (e.g., Ansible, Puppet, Chef).

Familiarity with IT service management (ITSM) best practices.

Excellent analytical and problem-solving skills.

Strong communication skills, both written and verbal.

Ability to work collaboratively in a team environment.