Engineer, IT Systems

Reporting to the IT Manager, we are seeking an experienced and highly skilled System Engineer. The IT Systems Engineer is responsible for designing, deploying, and maintaining server, storage, and virtualization infrastructure for client SI projects and the company's internal environment. This role focuses on systems and compute infrastructure — working alongside the Network Engineer, who handles networking and connectivity Individual should be a good team player and is able to engage and interact with internal and external stakeholders.

Systems Design and Deployment

Design, install, and configure servers (physical and virtual) for client projects — Dell, HPE, and equivalent hardware

Deploy and manage virtualization platforms (VMware, Hyper‑V) and storage systems

Set up and configure Active Directory, Windows/Linux server environments, and cloud infrastructure (Azure/AWS/GCP) as required

Backup and Business Continuity

Implement and manage backup, disaster recovery, and business continuity solutions

Test and validate DR procedures for client and internal environments

Systems Security and Maintenance

Apply patch management, endpoint protection, and vulnerability remediation

Support compliance requirements related to systems (ISO 27001, SOC 2, etc.)

Monitor system performance and capacity, proactively addressing issues before they impact uptime

Project and Client Support

Support project delivery timelines set by the IT Manager for server/systems workstreams

Coordinate with the Network Engineer to ensure integrated, end-to-end delivery on shared projects

Generate Service Reports and technical documentation for client deliverables

Provide Tier 2/3 escalation support for systems-related tickets

Participate in the standby/on-call rotation for client support

Continuous Improvement

Evaluate new systems technologies and recommend upgrades for reliability/efficiency

Maintain vendor certifications relevant to systems and virtualization infrastructure

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