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SEARCH INDEX PTE LTD

Singapore / Global

IT Infrastructure Engineer (Monitoring & Operations)

Job Description

We are looking for an

IT Infrastructure Engineer

to support the monitoring, reliability and cost efficiency of our hybrid IT environment across

AWS, infrastructure, network, databases and applications .

Key Responsibilities

Monitor system, network, cloud and application health using tools such as

CloudWatch, Grafana, Prometheus, Splunk or ELK .

Manage alerts, perform initial incident triage and coordinate with relevant technical teams for resolution.

Maintain monitoring dashboards, service health reports and observability standards.

Support major incidents and identify recurring issues to improve system reliability.

Monitor AWS and infrastructure costs and support

FinOps initiatives , including cost tracking, tagging, budgeting and optimisation.

Recommend resource rightsizing and cost-saving opportunities while balancing performance and reliability.

Improve monitoring, alerting and automation processes and contribute to

SRE practices .

Maintain relevant technical and operational documentation.

Requirements

Degree/Diploma in IT, Computer Science, Engineering or related discipline.

3–5 years' experience

in IT operations, infrastructure, NOC, service assurance or cloud operations.

Experience with

AWS and hybrid IT environments .

Hands-on experience with monitoring/observability tools such as CloudWatch, Grafana, Prometheus, Splunk or ELK.

Knowledge of

AWS cost management, ITIL and incident management .

Strong analytical, troubleshooting and communication skills.

AWS or FinOps certification is an advantage.

Provide after-hours support, including weekends and public holidays, when required.

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