System Manager

Job Summary

We are looking for an experienced System Manager to manage 24x7 mission-critical infrastructure, leading system/application engineers and ensuring availability, cybersecurity, incident recovery, and operational continuity.

Mandatory Skill-set

Degree/Diploma in Computer Science, IT, Computer Engineering, or related field

Must have 6 years of experience in enterprise infrastructure, systems administration, or mission-critical environments, include 3 years of leading a team

Must have 3 years of experience managing Operations & Maintenance (O&M) activities for critical systems

Strong hands-on experience with Windows Server 2019+/Windows 11, Active Directory, GPO, Microsoft CA, PKI, and SSL/TLS certificate management

Must have VMware experience, including ESXi, vCenter, vSAN, and vSAN Stretch Cluster

Hands-on experience in patch management, including WSUS Offline and manual WSUS catalogue imports

Hands-on experience with Microsoft SQL Server, endpoint security (Trellix/SEP), cybersecurity technologies, and enterprise backup/restore solutions

Experience troubleshooting 24x7 mission-critical, highly available, on-premise environments, including critical incidents and service recovery, is essential

Willingness to support after-hours deployments, maintenance windows, and on-call duties.

Desired Skill-set

Good to have experience in Splunk Enterprise / Syslog / Kiwi Syslog VMware NSX.

Aviation systems experience in airport operations, air traffic management, surveillance, or aviation support systems.

Responsibilities

Lead day-to-day operations of a 24x7 mission-critical system with a team of system engineers

Manage system availability, performance, security, and operational readiness

Work closely with the Service Delivery Manager (SDM) to plan and execute maintenance, patching, upgrades, and service improvement initiatives

Lead incident response, root cause analysis, service recovery, and operational reporting activities with the SDM

Review and approve deployment plans, impact assessments, risk evaluations, and rollback strategies

Manage infrastructure lifecycle activities, including server, workstation, virtualization, network, and COTS software upgrades

Ensure compliance with cybersecurity, backup, disaster recovery, and configuration management requirements

Identify operational risks, technology gaps, and potential single points of failure, and implement effective mitigation measures

Provide technical leadership, mentoring, and guidance to the operations team

Engage stakeholders, customers, and vendors on operational matters and service delivery performance.

Should you be interested in this career opportunity, please send in your updated resume to [HIDDEN TEXT] at the earliest.

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